Privacy Policy

 

Bee’s Garden Care Newcastle respects your privacy and is committed to protecting the personal information you provide to us.

This Privacy Policy explains what information we collect, why we collect it, and how we use and protect it.

Information We Collect

We only collect personal information that is reasonably necessary to provide our gardening and property maintenance services and to communicate with our customers.

This may include:

Your name
Property address
Phone number
Email address
Details about the services you have requested
Information necessary to arrange appointments, access your property and complete your job
Notes relating to your garden or service requirements
We do not collect, process or store customers’ financial information, including credit card, debit card or bank account details.

How We Use Your Information

We use your personal information only for purposes such as:

Providing and completing requested services
Contacting you about your booking or job
Providing quotes and invoices
Arranging appointments and access to your property
Responding to enquiries
Managing our customer records and service history
Meeting our legal or business obligations where required
We do not sell, rent or trade your personal information to third parties.

Disclosure of Information

We will only disclose your personal information to another party where it is reasonably necessary to provide our services, where you have given permission, or where we are required to do so by law.

Storage and Security

We take reasonable steps to protect the personal information we hold from loss, misuse, unauthorised access, modification or disclosure.

We only retain customer information for as long as reasonably necessary for our business, legal and record-keeping requirements.

Third-Party Services

We may use third-party services and software to help us operate our business, communicate with customers, manage bookings, accounting, or maintain our website.

Where customer information is provided to a third-party service provider, we take reasonable steps to ensure that the information is handled appropriately and only used for the purposes for which it was provided.

Website

When you visit our website, some basic technical information may be collected automatically by our website hosting or analytics services, such as your IP address, browser type and information about how you use the website.

This information is generally used to maintain website security, functionality and performance.

Accessing or Correcting Your Information

You may contact us to request access to the personal information we hold about you or to ask us to correct information that is inaccurate or out of date.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, services or legal requirements. The latest version will always be published on our website.

Last updated: 2 September 2026